Ratings & Reviews

Your Review

Submit a Review

Resident Reviews

submitted by Becky - |Recommended: YesI really love living here It feels like we are a big family. I love how helpful Management and all of the staff are. There are activities almost everyday that the shuttle bus goes on.
response from property -Hey Becky! We appreciate your feedback very much. We hope to continue making Monarch an excellent place for you to call home.
submitted by Robert A. - |Recommended: YesI just want to start by saying we are very happy and pleased about the improvements that we have seen since Cameran has come on board. There have been so many updates, including a janitor, clean carpets and windows, roof repair above the office in the lobby, but the thing we like the most is Cameran attitude and personality. She is so friendly with everyone. Cameran is an employee you look forward to seeing. She also bakes great treats on Fridays. We have lived here for the past 16 months. We have seen several property managers come and go. Please allow Cameran to retain her position here for al long as she likes. We are so pleased that we will be renewing our lease for another year. Sincerely, Bob Dunn
response from property -Hi Bob! Thank you so much for your feedback. We are so pleased to hear that you are happy at Monarch and that Cameran has exceeded your expectations! We sincerely hope to continue making this an excellent place for you to call home.
submitted by Angela V. - |Recommended: YesLoving it — We are new to the community but we get treated like we've been here forever. We have only had one maintenance request since we moved in, and it was fixed in the first 24 hours of the request We don't have any issues finding parking as there is plenty of surface parking for us and even our guests if we have any. Great amenities - can't wait for it to warm up and play some pickleball There are activities all the time that can be signed up for, and a bus that will take you to them if you don't want to drive yourself Cam and crew do everything in they can to make sure everyone is treated like they're the only resident in the place. The sunny days are coming, and the pool will be opening so that's going to be great. Our little dog love the dog park. No buyer's remorse here - loving it
response from property -Hi Angela, thank you so much for your feedback! We are so happy to hear that you're enjoying your experience so far with us. We hope to continue making it excellent for you!
submitted by Tracy M. - |Recommended: YesI've lived here since day 1 October 14 ,2021 It's a awesome facility great place to live. Lenora and Luke first managers. Then Desiree she was great manager she got a promotion. Now we have Cameran she is doing a awesome job for one she is enforcing the rules we are all adults and there are rules to follow. And we now have a monarch market Cameran has created which should be a good deal for us. Last I've meet some nice people living here.
submitted by Tracy M. - |Recommended: YesI've lived here since day 1 October 14th 2021 it's a great facility. Lenora and Luke were the first managers then Desiree and Caleb anyway Desiree ran the place for a year and a half she got a promotion moved on Desiree was great. Jack our Matinance guy awesome person. Now Cameran new manager is doing a awesome job she is enforcing the rules for one we are all adults and rules need to be followed. and she has brought us the new monarch market which sounds like it's gonna be awesome. I believe Cameran is gonna be a great manager of this facility and I love calling this place home.
response from property -Hi Tracy! Thank you so much for your feedback. We're so happy to hear you've had a great experience living at Monarch since day 1, even with all the staff changes we've had along the way. We hope to continue making it an excellent experience for you!
submitted by Ronald . - |Recommended: YesThe amenities are great. Requested repairs done swiftly. Becoming friends with other residents after just 2 weeks. Last apartment never spoke to anyone om the year I was there
response from property -Hi Ron, thank you for your feedback! We are very happy to hear of your great experience so far at Monarch.
submitted by Kaya D. - |Recommended: YesRecommend Monarch Apartments 100 — We're still settling in but it's already feeling like home. We have found all staff and residents to be friendly and helpful
submitted by Kelli D. - |Recommended: YesMonarch — Monarch
submitted by Charles E. - |Recommended: YesWOW — What a great place.... everyone is so responsive to our needs.. Desiree is very attentive and patient with us. Maintenance is outstanding in response to work orders.. couldn't be more pleased.
response from property -Hi Charles! Thank you so much for your feedback. We are so happy to hear about your great experience at Monarch.
submitted by William J. - |Recommended: YesJust Moved in — The staff here is great. The apartment is really nice, with tons of space in the bathrooms and closets. Desiree really helped make it a smooth transition. The AC is really cold and I love the ceiling fans in every room.
response from property -Hey, Billy! Thanks so much for the feedback. We are happy to hear you're enjoying your time at Monarch!
submitted by Keith W. - |Recommended: YesBetter than expected — Selling my home and leaving Texas was really hard. Finding a new place to call my home was much more challenging than I thought. After searching Springfield locations for several months one day I found TLC Monarch on Sunset. I am safe, secure and pampered by the Staff, Maintenance and even IT. LIVING IN THE MONARCH IS ALMOST LIKE LIVING IN SANCTUARY. You should come and experience living in this Community . KW
response from property -Hi, Keith! We are so happy to hear you are enjoying your time at Monarch. We hope to see continue your stay with us for years to come!
submitted by Tracy T. - |Recommended: YesMonarch Life — Loved here almost 3 weeks. I feel so secure. Everyone is very nice and most of all love that it is pet friendly
response from property -Hi, Tracy! Thank you so much for your feedback. We are very happy to hear you're loving your home at Monarch!
submitted by Jennifer D. - |Recommended: YesMonarch Living — Excellent place to live. Beautiful grounds and amenities. Staff goes above and beyond.
response from property -Thank you, Jennifer, for your feedback! We are happy to hear you are loving Monarch and hope to have you for years to come!
submitted by Robert D. - |Recommended: YesWe were having a problem with our internet connection. A nice young man named Kelby, from your IT department happened to be in the lobby. The office sent him up to our unit to check the problem. He found the cause very quickly. He didn't have the part with him. He said he would return in about an hour. He did exactly what he said he was going to do.He returned with the part and with in very short period of time we were up and running. The TV has never been so fast to load. Kelby deserves a GOLD star. What a great attitude he has and gives excellent service. We are so happy to call the Monarch our home.. Again, Thank you Kelby....
response from property -Robert, thank you for your kind review! We are so happy that you had a positive experience and our team was able to get your internet up and running quickly! We will be passing this review off to our IT Department. Thank you again for sharing your thoughts and we appreciate that you have chosen to call Monarch your home!
submitted by Judith W. - |Recommended: YesStill moving in — So far, so good. Need time to really give an honest review....have no idea about mntce yet....
response from property -Thank you for your review, Judith! Please feel free to reach out to the office staff if you need anything during your time at Monarch! We are happy that you are here!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Monarch, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Monarch, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose